Currently we don’t support subscribing to certain notification types through the UI. Most of our customers want to know when devices go offline as well as when they enter/exit geofences. With that being said I can talk you through how to customize this yourself. Keep in mind that should you choose this approach we’ll need you to coordinate with our support team so you can get access to your code branch and go through our deployment process. Or you can choose the paid support option, which means we can do it for you.
On your Foundation server there’s a daemon file in /opt/ublip/rails/current/lib/daemons/notifier.rb. In this file you’ll see the following lines:
Notifier.send_geofence_notifications(logger)
Notifier.send_device_offline_notifications(logger)
Notifier.send_gpio_notifications(logger)
Notifier.send_speed_notifications(logger)
If you want just to receive offline notifications then you can comment out the appropriate lines. In Ruby, this would look like:
#Notifier.send_geofence_notifications(logger)
Notifier.send_device_offline_notifications(logger)
#Notifier.send_gpio_notifications(logger)
#Notifier.send_speed_notifications(logger)
Then you’ll need to restart your notifier process. More on that here:
http://dev.numerex.com/getting-started/article/starting-and-stopping-the-ruby-notifier-process/
To answer your question about not receiving emails for notifications can you explain a little more what you’re trying to do? Are you trying to obtain record of when a device goes offline without having your users receive emails? This should be possible, but I’d like to know for certain before I get into too much detail.